Online Faulty Claim

Customer Information

Name:* Company:*
Mobile Phone:* Telephone:
E-mail: *
Country: * State/City: *
Address: *
Post Code: *

Installer Information

Name: * Company: *
Mobile Phone: * Telephone:
E-mail: *
Country: * State/City: *
Address: *
Post Code: *

Product Information

Product Series: * Model: *
Serial Number: * Purchase date:
Installation date: *

Fault Information

Fault Code: * Description: *
Photo: (File Size: Max. 300KB)
Parameter
V-outU: V-outV: V-outW: I-outU: I-outV: I-outW: V-PV(1): I-PV(1): V-PV2: I-PV2:

Software Version

Version1: *
Version2:
MCU Version:
System Information

Solar Panel Q'ty of track A:

Solar Panel Q'ty of track B:

Power(W) of solar panel per piece: